We take our jobs very seriously here at Embrace but every now and then, we have a laugh at ourselves to keep our feet on the ground.
So, here's a little pet insurance inside humor from our claims department, for those of you who live your lives day in, day out buried in pet insurance claims.
You know you are in the Embrace Pet Insurance Claims Department when...
- ...people tell you about their pet's illness stories (at work or away) and your first thoughts are all of the things that would be excluded in a medical history review
- ...you want to scream from the rooftops to get an orthopedic waiver done
- ...the electronic fax queue has an enormous file in it and you are praying it’s medical history for a claim you’re working on
- ...you become proud of yourself for being able to read the worst handwriting in the world
- ...a breed of dog is mentioned and you begin listing all of the genetic issues they have in your head
- ...your thoughts are constantly centered around how to increase productivity & efficiency, in the office or at home
- ...the term “applied to Continuing Care” makes you cringe
- ...you’re more familiar with Microsoft Excel than Microsoft Word
- ...it no longer surprises you what a pet will eat
- ...you compete with yourself every day to see how many claims you can process
- ...you see a bulldog owner and automatically offer them your card or an Embrace brochure
For those of you with other pet insurers, please add your own in the comments. Don't worry, I won't tell your boss you wrote on my blog :)
