Jackie is an inspiration to me. I saw her speak in Chicago at the Word of Mouth Marketing Association conference and she filled me with excitement for the future of Embrace. I can't wait to get started.
Jackie is obviously very fond of Mini, her gorgeous miniature poodle. Check these pictures. Jackie has written a number of blog entries featuring Mini (just do a search for the word Mini on her blog) all to make a point about customer evangelism, Jackie's other passion.
Two of my favorite entries are about the difficulties of finding good breeder info online and Minis' beautiful new shoes. Breeders and pet accessory retailers, take note. Jackie knows what she is talking about.

